Lummura

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Terms of Service

Effective date: June 20, 2026

These Terms of Service ("Terms") form a binding agreement between Lummura Systems LLC ("Lummura", "we", "us", or "our") and the individual or entity ("you", "Customer") that accesses or uses the Lummura website at lummura.com and any Lummura software products, including CityPMS and CityFlipper (collectively, the "Services"). By creating an account, clicking "I agree," or using the Services, you accept these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

1. The Services

Lummura provides software-as-a-service tools for real estate operators — including property managers, HOA boards, fund operators, wholesalers, and active investors. Features, plans, and limits are described on our website or in an order form and may evolve over time. We may add, modify, or discontinue features with reasonable notice for material changes.

2. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for:

  • providing accurate and current registration information;
  • maintaining the confidentiality of your credentials;
  • all activity that occurs under your account; and
  • promptly notifying us of any unauthorized use at Info@Lummura.com.

We may suspend or terminate accounts that violate these Terms, our Acceptable Use Policy, or applicable law.

3. Subscriptions, fees, and taxes

Paid plans are billed in advance on a monthly or annual basis, as selected at checkout or in your order form. Unless required by law or stated otherwise:

  • fees are non-refundable;
  • subscriptions renew automatically for the same term at the then-current price until cancelled;
  • you may cancel a subscription at any time, with cancellation taking effect at the end of the current billing period;
  • you are responsible for all applicable taxes (other than taxes on Lummura's net income).

We may change pricing for renewal periods on at least 30 days' notice.

4. Customer Data

"Customer Data" means information, files, listings, contacts, financials, or other content you or your users submit to the Services.

  • You own your Customer Data. You grant Lummura a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and create back-ups of Customer Data solely to provide and improve the Services and to comply with law.
  • You are responsible for the accuracy, legality, and right to use Customer Data, and for obtaining all necessary consents from data subjects (tenants, owners, leads, etc.).
  • Personal data in Customer Data is processed in accordance with our Privacy Policy.

5. Acceptable use

You agree not to misuse the Services. Prohibited conduct is described in our Acceptable Use Policy, which is incorporated by reference.

6. Third-party services and integrations

The Services may interoperate with third-party services (e.g., payment processors, mapping providers, email senders, MLS data sources). Your use of those services is governed by their own terms. Lummura is not responsible for third-party services and does not guarantee their availability.

7. Intellectual property

Lummura and its licensors retain all right, title, and interest in and to the Services, including the software, brand names ("Lummura", "CityPMS", "CityFlipper"), logos, designs, and documentation. No rights are granted to you other than the limited subscription license set out in these Terms. Feedback you submit may be used by Lummura without restriction.

8. Confidentiality

Each party will protect the other's confidential information with at least the same care it uses for its own, and will not use it except to perform under these Terms. Customer Data is your confidential information.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMMURA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Lummura does not provide legal, tax, accounting, real estate, or investment advice. Output from underwriting, valuation, AI, or analytics features is for informational purposes only and you are solely responsible for any decisions you make based on it.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA;
  • LUMMURA'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO LUMMURA FOR THE APPLICABLE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limits apply regardless of the form of action and even if a remedy fails of its essential purpose.

11. Indemnification

You will defend and indemnify Lummura against any third-party claim arising out of (a) your Customer Data, (b) your use of the Services in violation of these Terms or applicable law, or (c) your violation of the rights of any third party.

12. Term and termination

These Terms remain in effect while you have an account or active subscription. Either party may terminate for material breach not cured within 30 days of written notice. Upon termination, your right to use the Services ends. We will make Customer Data available for export for 30 days after termination, after which we may delete it in the ordinary course.

13. Suspension

We may suspend the Services immediately if (a) your account is overdue, (b) your use poses a security risk or threatens the Services, or (c) we reasonably believe your use violates law or these Terms.

14. Changes to the Terms

We may update these Terms from time to time. Material changes will be notified by email or in-product notice at least 14 days before they take effect (except where a shorter period is required by law or to address a security issue). Continued use after the effective date constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the State of Texas, excluding its conflict-of-laws rules. Exclusive jurisdiction and venue for any dispute lie in the state and federal courts located in Harris County, Texas, and each party consents to personal jurisdiction there. The UN Convention on Contracts for the International Sale of Goods does not apply.

16. Miscellaneous

These Terms (together with any order form, the Privacy Policy, and the Acceptable Use Policy) are the entire agreement between the parties on this subject. If any provision is held unenforceable, the remainder remains in effect. Neither party may assign these Terms without the other's consent, except to a successor in a merger or sale of substantially all assets. Notices to Lummura must be sent to the address below.

17. Contact

Lummura Systems LLC 17350 State Hwy 249, Ste 220, Unit #32575 Houston, Texas 77064 Email: Info@Lummura.com